The Baicorp account management team have demonstrated a great blend of industry knowledge, forward thinking, technical support and analytics over the last few years.
Knowing that if we call and ask for something they will have it delivered immediately is very assuring for us. Whether it be a change to the reporting structure, or simply hosting some financial wellness sessions for our staff, having that third party support for our HR department is very valuable.
Communication with them has been easy and amazing. They are extremely professional, provide a high level of service and have a great understanding of our benefit requirements.
Regular reviews provide insight into how our plan is tracking, ensuring that there are no surprises at our annual review.